RI Comfort Dental — Privacy Policy ricomfortdental.com Effective Date: June 1, 2026

Notice regarding HIPAA & protected health information

This Privacy Policy governs information collected through our website only. The collection, use, and disclosure of your protected health information (PHI) as a dental patient is governed separately by our HIPAA Notice of Privacy Practices, as required by federal law. Our HIPAA Notice of Privacy Practices describes how your medical and dental records may be used and disclosed, your rights regarding your protected health information, and our legal duties with respect to your health information. It is provided to you at your first visit and is available upon request at our office. For questions about your patient records or PHI, please contact us directly at either location below.

1. Overview

At RI Comfort Dental, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information gathered through our website (ricomfortdental.com). By using our website, you agree to the practices described in this policy.

2. Information we collect

When you visit or interact with our website, we may collect the following:

Personal information: Your name, email address, phone number, and any other information you provide when you contact us or fill out forms on our website.

Usage data: Information about your internet connection, device, and how you access and use our website, including IP address, browser type, operating system, and pages visited.

SMS messaging data: If you opt in to receive SMS messages, we will collect your mobile phone number and message content for the purpose of appointment reminders and dental care communications.

Cookies and tracking data: We use cookies and similar tracking technologies to collect usage information and improve your website experience. See Section 5 for more details.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and manage dental appointment requests.
• Communicate with you regarding appointments, reminders, and relevant communications via SMS and email.
• Improve our website and services based on usage patterns and feedback.
• Send newsletters or other communications you have opted in to receive.
• Comply with legal obligations and protect our rights.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS messaging

By providing your mobile phone number and opting in, you consent to receive SMS messages from RI Comfort Dental related to your dental care, appointment reminders, and other relevant communications.

• Opting out: Reply STOP to any message to unsubscribe at any time.
• Help: Reply HELP for assistance or contact your nearest location.
• Message frequency: Varies based on your appointments and interactions.
• Rates: Message and data rates may apply depending on your carrier and plan.

5. Cookies

We use the following types of cookies on our website:

Preference cookies: Used to remember your preferences and settings for future visits.

Analytics cookies: Used to monitor and analyze website usage and improve our services.

Advertising cookies: Used to serve relevant advertisements based on your interests via Google AdSense and similar platforms.

We use Google Analytics and Google AdSense on our website. You may opt out of Google advertising at google.com/settings/ads or install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

You may set your browser to refuse all or some cookies. Please note that disabling cookies may affect the functionality of certain parts of the website.

6. Accessibility

We strive to ensure our website is accessible to all users, including those with disabilities. If you encounter any issues accessing our content or services, please contact us at either location below. We are committed to providing assistance and resolving any accessibility concerns.

7. Disclosure of your information

We do not sell or rent your personal information. We may share your information only with:

• Service providers who assist us in operating our website and delivering communications, under confidentiality obligations.
• Legal or regulatory authorities when required by law or to protect the rights, property, or safety of our patients, staff, or others.

Our website uses the following third-party services that may collect data independently:

Google Analytics / Google AdSense / DoubleClick — Website analytics and advertising (policies.google.com/privacy). You may opt out at google.com/settings/ads.

Facebook / Instagram (Meta) — Social media links (subject to Meta’s Privacy Policy).

8. Third-party links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for any loss or damage arising from your use of them. We encourage you to review the privacy policy of every site you visit.

9. Data security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. All sensitive information is encrypted via Secure Socket Layer (SSL) technology. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Do Not Track

Our website honors Do Not Track (DNT) signals. If you have enabled DNT in your browser, we will not plant cookies or use advertising tracking while DNT is in place.

11. Children under 13

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). If we learn we have collected such information without parental consent, we will delete it promptly.

12. Data breach notification

In the event of a data breach affecting your personal information, we will notify you via email within 7 business days of becoming aware of the breach.

13. Your rights

Depending on your location, you may have the following rights regarding your personal information collected through this website:

• The right to access your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of analytics tracking via the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).
• The right to unsubscribe from email communications at any time via the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, please contact us at either location below. For rights related to your patient health information, please refer to our HIPAA Notice of Privacy Practices.

14. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the most recent revision. Your continued use of our website after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

15. Contact us

If you have questions or concerns about this Privacy Policy, please contact us at either of our locations:

Providence Location 1482 Broad St Providence, RI 02905 (401) 781-5151

Central Falls Location 725 Dexter St Central Falls, RI 02863 (401) 305-6688

ricomfortdental.com

Thank you for choosing RI Comfort Dental. Your trust is important to us, and we are committed to protecting your privacy.